Privacy Policy

Effective Date & Introduction

Effective Date: 5/1/25
Last Updated: 5/1/25

Elektra Consulting LLC is committed to protecting your privacy and ensuring transparency in how we collect, use, share, and safeguard your personal and business information. This Privacy Policy outlines the types of information we collect, how it’s used, and the rights and choices you have regarding your data.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide our services, respond to inquiries, and improve our offerings. This includes:

Information You Voluntarily Provide
- Name and contact information (e.g., email address, phone number)
- Business name and shipping-related business details
- Communication content (inquiries, emails, etc.)

We do not request or allow uploads of customer shipping invoices or documents directly through our website. All shipping data is shared voluntarily during consultations or through direct communication with our team.

2. How We Use Your Information

We use your information to:
- Respond to inquiries and schedule consultations
- Provide shipping cost appraisals and recommendations through our partners
- Connect you with appropriate carrier services
- Deliver customer support and account management
- Communicate updates, new offerings, or service-related information
- Analyze trends and improve the performance of our website and services

We use only the minimum necessary data required to perform these functions, in line with industry standards and your consent.

3. Sharing of Information With Third Parties

We may share your information with trusted third-party service providers solely for the purpose of delivering our services. These may include:
- Carrier partners (e.g., UPS, FedEx, DHL, USPS)
- Rate engines, logistics software providers and rate appraisal companies
- CRM and billing systems
- Website and analytics platforms

We ensure that all third-party partners are contractually obligated to protect your data, use it only for the services requested, and maintain security measures that comply with applicable laws and best practices.

We do not sell, rent, or trade your personal or business information to any unaffiliated third parties.

4. Use of Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance user experience, monitor website performance, and analyze traffic patterns. This includes tools like Google Analytics, which collect non-personally identifiable information such as:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on the site

You can adjust your browser settings to refuse or limit cookies. Please note that disabling cookies may affect the functionality of some website features.

5. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect the information we collect and store. This includes:
- Secure socket layer (SSL) encryption
- Access controls and password protection
- Secure data storage environments
- Limiting access to authorized personnel only

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to following best practices to protect your information.

6. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request that we delete your personal data, subject to legal or contractual obligations
- Opt-out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly

To exercise your rights or request more information, email us at support@lowermyshipping.net.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our services are intended for business use only and are not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date above. Significant changes will be clearly communicated on our website. Your continued use of the site or services after changes have been posted constitutes acceptance of those changes.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Elektra Consulting LLC
Email: Support@lowermyshipping.net